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During a declared snow emergency, Cambridge residents are responsible for moving their cars off of streets signed "No Parking during Snow Emergency." To assist residents in parking their vehicles, free parking is provided in several facilities. Find a garage location by clicking the "Parking Garage Locator" tab above.
If an announced snow emergency will be in effect overnight and begins after 6PM and before 7AM, the designated parking facilities will be free starting at 6PM rather than at the start of the snow emergency. This free parking program is available only to Cambridge residents with Resident Parking Permits issued by the Department of Traffic, Parking and Transportation.
When a snow emergency is declared, information is made available at 617-349-4700, the City's homepage and snow center, and on 22-CityView. To receive notifications about snow emergencies via e-mail, text message, and/or phone announcement (for any landline or cell phone in the city or elsewhere), sign up for CodeRED.
Every effort is made to give residents as much advance notice as possible of an impending snow emergency.
During a declared snow emergency, Cambridge residents are responsible for moving their cars off of streets signed "No Parking during Snow Emergency." To assist residents in parking their vehicles, free parking is provided in several facilities:
One Kendall Square Garage (389 Binney Street)
Green Street Garage (260 Green St)
Galleria Mall (100 Cambridgeside Pl)
52 Oxford Garage (52 Oxford St)
First Street Garage (51 First St).
If an announced snow emergency will be in effect overnight and begins after 6PM and before 7AM, the designated parking facilities will be free starting at 6PM rather than at the start of the snow emergency. This free parking program is available only to Cambridge residents with Resident Parking Permits issued by the Department of Traffic, Parking and Transportation. Vehicles must exit the off street parking facilities within 2 hours of the snow emergency parking ban being lifted.
Enter your address to find the nearest location offering off-street parking during a declared snow emergency parking ban.
The City's Public Works Department will clear City streets and sidewalks as soon as possible. The department's goal is to chemically treat all major arteries within three hours of when snow begins, to keep main arteries plowed during all stages of a storm, and to clear all streets and the sidewalks bordering City property once a storm has stopped. Public Works clears over 23 miles of sidewalk areas including those around schools, public buildings, parks and high volume bus stops. Priority areas to be cleared are those areas surrounding City buildings, major squares throughout the City, and sidewalks and pathways surrounding City parks.
When possible, Public Works crews will work to widen streets, increase sight lines at corners, and improve access for pedestrians, cyclists, and vehicles. Please remember to share the roadway, go slow, and use extra caution to be aware of pedestrians, cyclists, and vehicles. Objects left in on-street parking spaces may be removed when crews are available after a snow event or when a snow emergency has been lifted as it is illegal to ‘reserve’ cleared parking spaces.
How can you help keep streets accessible for emergency vehicles?
When parking on snow-covered streets and on streets narrowed because of snowbanks along the curb lines, be mindful of access for fire apparatus and other emergency vehicles. A fire engine is nearly 10’ wide (with side-view mirrors) and will need at least this width to safely pass through the street. Ladder trucks would need additional space to deploy the stabilizing jacks. Fire apparatus also use a large turning radius to access side streets. Please do not park close to the corners in such a way that fire apparatus and other emergency vehicles are blocked from turning into the streets. As always, do not park within 10’ of a fire hydrant.
What can you do to help?
Please clear snow to curb so that collection crews can access your trash barrels and recycling toters and they are not behind snow banks. Please also help make streets and sidewalks accessible for all pedestrians during winter by removing snow and ice and reporting unshoveled or icy sidewalks. If you are able, please do your part to shovel out fire hydrants and clear catch basins of snow and debris. Together, we can keep Cambridge a safe and walkable city all year long.
How soon do residents/businesses need to remove ice and snow from sidewalks?
Ice needs to be removed within 6 hours from the time it forms, per City Ordinance. Snow needs to be removed within 12 hours after snow stops falling during the day and before 1pm if it snowed during the night, per City Ordinance.
Corner properties are required to shovel/clear ramps at corners near their properties to help make crossing safer for all.
Please remember that shoveling or plowing snow into the street and/or bike lanes is prohibited.
The fine for failing to comply with the City’s sidewalk clearance ordinances is $50/day for each day of non-compliance. Even if you aren’t around, it is your responsibility to ensure someone clears sidewalks and ramps next to your property.
We all have a shared responsibility for keeping our community safe and accessible during winter weather. For you, your neighbors, people with strollers or using wheelchairs, and the many people in Cambridge who walk, please do your part. The City provides salt barrels in several locations throughout the City for residents to use. Please take only what you need.
Am I required to clear my sidewalk if I am elderly and/or have a disability?
If you are a homeowner on a low income and are elderly or have a disability, you may qualify for the City’s Snow Exemption Program, in which case the City will shovel your sidewalk. To find out whether you are eligible, please call the Cambridge Council on Aging, 617-349-6220 (voice).
If you do not qualify for an exemption, the Council on Aging can provide you with a list of professional snow removal companies and a list of students who want to earn money by shoveling – you contact the student yourself and negotiate a price.
Shovel your sidewalk and clear it of ice on all sides of your property, down to bare pavement.
Make the path wide enough for someone using a wheelchair, walker or stroller (at least 3 feet wide).
Clear snow to curb so that collection crews can access your trash barrels and recycling toters and they are not behind snow banks.
Clear ramps at corners and crosswalks.
Stock up on ice melter before a storm. Use ice melter with calcium chloride (CaCl2), which is the best choice for the environment and only a small amount is required to melt ice. Potassium chloride (KCl) is okay, too. Avoid rock salt (NaCl or sodium chloride), which kills plants and trees.
Do not use sand. It doesn’t help pedestrians; but it makes hard ice more slippery. It gets into street drains and is expensive to clean up in the spring.
Keep street drains clear of snow (to avoid ponding/ icing at the bottom of ramps)
Consider helping neighbors who may have difficulty clearing their walk. Keeping sidewalks passable is the neighborly thing to do, and it’s the law.
Should I shovel around the fire hyrdant near my dwelling?
If you are physically capable, please shovel out your nearest fire hydrant. This will expedite the hydrant clearing process & help to keep our city safe. Consider joining our “Adopt a Hydrant” winter shoveling program. In any case, fire companies will be out on the streets to shovel and clear snow from every hydrant in the city.
Will my direct vent heating system melt the snow near the exhaust port?
If your heating system is a direct vent system, ensure that wall air intakes and exhaust ports are clear of snow and ice. Intakes and exhausts blocked with snow or ice may cause improper operation of the heating system and potentially generate carbon monoxide gas.
Snow Removal Resources for Older Adults and People with Disabilities
During the winter, property owners are required to shovel the sidewalks that abut their property down to the bare pavement. The path must be at least 3 feet wide (wide enough for someone using a wheelchair, walker, or stroller). The Cambridge Council on Aging offers resources to Cambridge residents over the age of 60 and to residents with disabilities who need assistance shoveling.
Snow Exemption Program
If you are a homeowner in Cambridge who is over 60 years old or you are a homeowner who has a disability, you may qualify for the Snow Exemption Program. Through the program, City staff shovel the sidewalks of eligible homeowners after clearing public roadways, schools, and public building properties. Please note: City staff are not responsible for shoveling homeowners’ personal property, including walkways, entryways and front or back steps.
Participants in the Snow Exemption Program must meet income eligibility requirements. To learn if you are eligible, call the Council on Aging at 617-349-6220. If you do not qualify for the Snow Exemption Program, Council on Aging staff can provide you with a list of professional snow removal companies.
Student Shoveler Program
Through the Student Shoveler Program, the Office of Workforce Development and Council on Aging work together to match teens who are interested in earning money with older adults and people with disabilities who need assistance clearing snow from their property.
If you are interested in connecting with a student shoveler:
Contact the Council on Aging at 617-349-6220 for a list of local shovelers.
Homeowners are responsible for communicating with students directly. We recommend that homeowners reach out to students before snowfall to confirm the student's availability, payment, and other expectations.
Pay is negotiated between the homeowner and the student and the homeowner will pay the student directly. On average, shoveling rates range from $25 - $40 per job, depending on the amount of snow and size of the area being shoveled.
Resources
Storm Preparation
You don't know when the next emergency or disaster will occur, so take some time to make a plan of what you and your family will do during emergencies. Your family may not all be together when an emergency occurs, so you should sit down and create a Family Plan to keep you and your family safe.
If you heat your dwelling with oil, check to make sure that you have enough home heating fuel to get through the storm.
Make sure your heating equipment and/or fireplaces have been serviced by a professional.
Install and maintain smoke alarms on every level of your home.Replace the batteries in your smoke detectors when you change the time on your clocks each spring and fall. Remember, if the smoke detector sounds leave your home immediately and call 911.
Make sure your carbon monoxide detectors are current and operating properly.
If you have medical conditions, make sure you have a supply of necessary medications.
To be prepared for a possible power outage, stock up on batteries, flashlights, and canned goods and bottled water.
Following the creation of multiple street-level separated bicycle lanes in Cambridge in recent years, the City has gained experience with the installation and maintenance of the separators (often referred to as flex posts) that are installed between these types of separated bicycle lanes and the adjacent travel or parking lane. There are three primary locations where separators are used: In clear zones, adjacent to travel lanes, and adjacent to parking lanes.
The City is taking a number of other actions to improve snow operations in relationship to separated bicycles lanes:
Use of screw-in separators than can more easily be removed and reinstalled, particularly in the case of a last-minute decision to remove separators. The City has outstanding concerns about the impact the long-term use of this type of separator will have on pavement conditions and will continue to experiment with other options.
Installation of additional “flip signs” that allow us to easily create/extend temporary parking restrictions after snow storms, improving the process of snow removal.
Creation of special snow removal areas (as has been done on Hampshire Street), where residents are notified in advance that temporary overnight parking restrictions may be needed to accomplish snow removal operations.
New Snow Removal Techniques
In 2018, the City piloted a new snow removal technique using a saltwater solution called brine which was sprayed on streets in advance of a predicted storm. Since it proved effective in preventing snow and ice from bonding with street surfaces and resulted in easier and more efficient removal of snow, the program expanded to 5 vehicles with brine tanks to pretreat thoroughfares, select bike lanes and sidewalks. Public Works also constructed its own brine farm with new tanks and a brine making machine. Applying brine to the pavement before snow or ice has bonded can be 10 times more effective than placing salt crystals on top of snow and ice after the precipitation has bonded to the pavement. This results in easier snow removal with an overall reduction in the amount of salt used.
Cambridge has a network of homeless service providers, faith-based partners, and public services that coordinate efforts during extreme weather conditions.
Winter storms and extreme temperatures pose a severe risk to the safety and health of people remaining outdoors. If you see someone on the street and are concerned about them, please contact the FirstStep Street Outreach team at 617-592-6895 or Cambridge Police at 617-349-3300. Please call 911 if there’s a medical emergency.
If you see downed lines/wires, please report these directly to the Cambridge Police Non-Emergency Line at 617-349-3300. Power outages should be reported directly to your utility company.
In case of a power outage, stock up on batteries, flashlights, and canned goods.
Avoid using candles during any power outage.
If power is lost, unplug all appliances except one lamp to prevent power surge damage.
Keep refrigerators closed as much as possible and keep temperature at 45° or below. Food will stay fresh for between 36-48 hours in a full fridge; 24 hours in a half-filled one.
Keep a battery-operated radio, extra medicine, blankets, and bottled water on hand.
Report power outages to Eversource at 800-592-2000.
Home and business owners need to be aware of the danger posed by heavy snow and ice building on roofs. Flat and low pitched roofs are at the greatest risk of buckling under heavy snow and ice accumulations. To safely remove snow from roofs, the Commonwealth of Massachusetts recommends:
DO's
Use a snow rake for pitched roofs (available in most hardware stores).
Start from the edge and work your way into the roof.
Try to shave snow down to 2-3" instead of scraping the roof clean to reduce the risk of damage to your shingles/roof.
Consider hiring professionals.
DON'Ts
Unless approved by a registered professional engineer, don’t add your weight to the roof when clearing now.
Don’t use a ladder since ice tends to build up on both the rungs of the ladder and the soles of your boots.
Don’t use blow torches, open-flames, or electric heating devices like hair dryers or heat guns to remove snow and ice.
Don’t try to remove ice or icicles from utility wires or meters. Call your utility company for assistance.
To help prevent and deal with frozen pipes, the Cambridge Water Department recommends:
Keep heat at adequate levels or leave faucets open with a slight drip to prevent pipes from freezing.
Check for open windows, air vents, and wind drafts near water pipes.
Seal leaks in the basement foundation where cold air may enter. Stuff holes with insulation. A tiny opening may cause an exposed pipe to freeze.
Locate the main water shut off valve in your home and mark it for quick identification. Learn how to turn it off, and educate others in your household. If a water pipe bursts, shutting your home’s main valve quickly will minimize flooding and property damage.
Leave kitchen/sink cabinet doors open if pipes are subject to freezing. This will allow heat to reach the pipes.
Don’t use an open flame to thaw pipes. If your pipes do freeze, use a hair dryer or rags soaked in hot water to thaw lines.
Insulate pipes in unheated spaces like garages, basements, and crawl spaces. This will help prevent frozen pipes, avoiding property damage and the costs of repairs. Additionally, insulating hot water pipes will decrease your wait time for warm water.
Protect your water meter from icy drafts and freezing temperatures. Most frozen meters are caused by drafts from an open basement door or window. Double check your property for drafts as the cold weather sets in.
Heating is a leading cause of home fires in Massachusetts. Use your home heating system and space heating appliances responsibly to keep warm and keep safe.
Have your heating system, water heater and any other gas, oil, or coal burning appliances serviced by a qualified technician every year.
NEVER use your oven for heat.
NEVER bring charcoal or gas grills indoors (they are a carbon monoxide hazard).
Liquid or gas-fired portable space heaters are illegal in Massachusetts.
Use electric space heaters with extreme care; avoid placing them near curtains or other flammable materials and turn them off before going to bed.
Make sure all portable heat-producing appliances are unplugged when not in use (irons, hair devices, etc.).
NEVER leave candles unattended.
Keep dryer vents clear of snow and ice.
If gas and oil appliances and heating systems are not installed correctly, working well, or cleaned and serviced regularly, they can be sources of Carbon Monoxide exposure. Winter is a particularly dangerous time for CO poisoning.
Snow blower usage may take place at any time on commercial property regardless of whether a snow emergency has been declared. Snow blower usage on residential property is considered a “Domestic Power Tool” and may not be used before 7:00 a.m. or after 10:00 p.m. unless a snow emergency has been declared which would allow usage at any time. Any issues/complaints please send to noise@cambridgema.gov or call (617) 349-6149.
Each year, thousands of people suffer serious injuries to their hands, fingers, and backs due to the improper handling of snowblowers. Injuries typically occur when the snow is heavy, wet or has accumulated several inches. Below are some basic safety tips to keep you and others from being injured:
Avoid wearing loose clothing.
Wear sturdy footwear with good traction.
Always start your snow blower in a well-ventilated area to avoid possible carbon monoxide poisoning.
If you haven’t used your snow blower in a while, remember that gasoline may still be inside from the last time you used it. Gasoline is only good for about 30 days, unless you’ve added a fuel stabilizer.
Always make sure that the snow blower is completely turned off before replacing any parts.
Fix clogs carefully. If your snow blower becomes clogged, turn it off, and remove the key before trying to clear it. Use a stick and NOT your hands to clear debris.
If your snow blower hasn’t been checked up by a professional in a while, have it serviced before you use it.
Contacts
For emergencies or issues requiring immediate assistance, ALWAYS call 9-1-1
Please provide as much detail below as possible so City staff can respond to your inquiry:
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