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The Cambridge Consumers' Council works in cooperation with the Attorney
General of the Commonwealth to mediate individual consumer/business disputes to
eliminate the need for either party to go to court to resolve the conflict.
The staff is also watchful of any trends in the marketplace that may call for
direct legal intervention by the Attorney General. Using the experience and
information gained from the hundreds of individual complaints filed each year by
area residents, the Council can be an informed voice offering suggestions for
new or amended legislation that would provide consumer protection for the
citizenry.
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