Dispute a Parking Ticket

If you believe you received a parking ticket in error, you can dispute it. Please note: you must pay or dispute your parking ticket within 21 days to avoid late penalties. 

Related Information

• To pay a parking ticket, click here.
• For more information on getting a boot removed, click here. 
• For more information on towed vehicles, click here.

The Dispute Process 

1. Submit the Dispute

• You must submit your dispute online or in writing. Scroll down to "Ways to Submit a Dispute" for information on how to dispute your parking ticket.
• After you submit your dispute, our Hearing Officer will review the information you provide and mail a decision to you.
• If your ticket is dismissed, the process is complete.
• If your ticket is not dismissed, you may pay the ticket or request a hearing. Instructions on scheduling a hearing will be included in your dispute denial letter.

2. Hearing

• All hearings must be requested and scheduled in advance. During the hearing you will meet with the Hearing Officer. The Parking Control Officer who wrote the ticket will not be present. You will have the opportunity to:
  • Explain the reason you feel the ticket was issued in error,
  • Provide details of any extenuating circumstances, and
  • Provide any documentation or evidence that supports your claim.
• If your ticket is dismissed, the process is complete.
• If your ticket is not dismissed, you may pay the ticket or appeal the ticket through the Middlesex County Superior Court, 200 Trade Center, Woburn, MA. There is a $275.00 filing fee.