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Winter Warming Center aerial view

Winter Warming Center

Human Service Programs

The Winter Warming Center is a welcoming and safe drop-in center where unsheltered adults can spend the night and be safe from the environmental hazards of the street during the winter months. Located in the basement of the Cambridge Senior Center (806 Massachusetts Ave.), guests use the entrance on Green Street to access the building.

2024-2025 Winter Season Information

  • Open Monday, December 2 through Friday, May 2.
  • Open every day of the week from 7 p.m. to 7 a.m.
  • In addition to a safe space, adults experiencing homelessness can access beverages and a meal, bathrooms, and the ability to rest on a mat on the floor.
  • The nightly capacity at the Warming Center is 35 individuals. 

Our primary concern is to ensure optimal health and safety for all guests, staff, and nearby neighbors. The Winter Warming Center aims to do this on a foundation of respect, dignity, and welcome for all, despite the experiences and challenges that individuals are facing.

The Winter Warming Center is funded by the City of Cambridge and staffed by Bay Cove Human Services.

Contact:
Alex Bettencourt, Bay Cove Human Services
abettencourt@baycove.org
857-772-3489

Winter Warming Center location

 

Common Questions

How will guests be supported at the Warming Center?

Guests will have access to a safe space, beverages and a meal, bathrooms, and the ability to rest on a mat on the floor. They will also be assisted in connecting to first responders regarding all serious health and safety concerns. Additionally, information regarding other community services will be available, including direct access to the Cambridge Coordinated Access Network (C-CAN), to be assessed for potential housing opportunities.

The nightly capacity at the Warming Center is 35 individuals. 

Who operates the Winter Warming Center?

Bay Cove Human Services operates the Winter Warming Center, in addition to shelter and outreach services in Cambridge. They also have experience with operating a night center and warming center in Boston.

How do staff work with other community partners?

Bay Cove staff work with multiple City departments, the Cambridge Police Department, first responders, outreach teams, and other homeless service providers to operate the Winter Warming Center. Outreach and police partners support Warming Center operations by helping to identify individuals who are residing outdoors during extreme weather and are interested in getting indoors for the evening.

Why did Cambridge open a Winter Warming Center for persons experiencing homelessness who are currently staying outdoors?

Our community identified the need for additional resources for adult individuals in Cambridge who are not able to stay in conventional shelters due to personal circumstances or mental health conditions. These individuals sleep outdoors by default and are subject to hazardous conditions, especially during the winter months. 

What are the goals of the Warming Center?

The objective is to provide a welcoming, low threshold, indoor overnight service that will provide food, a safe place to rest, and protection from inclement weather. Information about community resources and services will also be available.

How will you prevent lingering/other neighborhood impacts outside the Winter Warming Center?

The Winter Warming Center is intended to ensure optimal health and safety for all guests, staff, and nearby neighbors. Guests will be welcomed to the space through an intake process on the interior of the building, thereby limiting time spent outdoors. Staff will monitor guests during outside breaks. The Cambridge Police Department has also committed to assigning an officer to the area during the warming center season.

Page was posted on 1/2/2018 11:57 AM
Page was last modified on 11/20/2024 11:10 AM
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