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Cambridge Police

617-349-3300

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125 Sixth St.
Cambridge, MA 02142

Hours of Service

Mon: 8:30AM - 8PM

Tue - Thu: 8:30AM - 5PM

Fri: 8:30AM - 12PM

Citizen Observer is a service used by the Cambridge Police Department to send e-mail and text alerts about crime and other notifications to the various neighborhoods of the City.

How to Start

1. Create user account by visiting Citizen Observer Sign-Up Page
2. Select notifications that your would like to receive, either for specific neighborhoods, Citywide, or both.
3. Manager your alerts by logging into your account.

Requirements

In order to receive alerts through the Citizen Observer Program, you must have a valid email address

Residents are encouraged to sign up to receive notifications for their neighborhood as well as the "CITYWIDE" group.

Additional Information

Notifications will come in three forms, outlined below:

Citizen Alerts

The most important and timely notification from the police will be labeled as such and sent to the affected neighborhood(s) and the "CITYWIDE" group. These alerts will typically be sent within 12 hours of the incident during the following scenarios:

Threats to Public Safety
High Profile Incidents

Advisory

This type of notification will be primarily used to share important information with the community and will be sent to affected neighborhood(s) and the "CITYWIDE" group if the information affects the entire community.

Significant Incidents and Follow-ups
Crime Patterns Identified in BridgeStat

Neighborhood Info

Notifications will be sent to inform individual neighborhoods about neighborhood-specific information that does not apply to the city as a whole, such as:

Neighborhood Meetings
Other Neighborhood-Specific Announcements