You may file your claim with the City Clerk’s office by sending a written letter or email addressed to:
Diane P. LeBlanc, City Clerk
City Clerk’s Office
795 Mass. Ave, 1st Floor
Cambridge, MA 02139
cityclerk@cambridgema.gov
The claim must include:
1. Claimant’s name, address, and phone number;
2. Date, time, and exact location of incident; and
3. A description of the incident.
The claim may include:
1. Photographs;
2. Repair estimates or invoices.
Please note that street and sidewalk defect claims must be filed within 30 days of the incident and notice of other types of claims generally must be filed within 2 years of the incident.
If the injury and/or property damage are related to actions taken by a contractor working with the City, you should direct your claim to the contractor. If you are not sure if there was a contractor involved, you may file a claim with the City, but you may then be directed to file with a contractor.
If you have questions about the status of your claim, you may contact the Law Department at 617-349- 4121, but you should allow at least 6 to 8 weeks before inquiring about your claim. Please understand that the Law Department requires sufficient time to complete its investigation and will respond to you in writing when the investigation is complete.
This is not intended to be legal advice, nor is it an admission of any liability on the part of the City. In furnishing this information, the City does not waive or relinquish any defenses or rights available to it, nor shall this information operate to waive any factual or legal defenses currently existing, or which may become available to the City in the future. Please contact an attorney if you have any legal questions.
How to Start
The claim must include:
1. Claimant’s name, address, and phone number;
2. Date, time, and exact location of incident; and
3. A description of the incident