City of Cambridge Online Resident Opinion Survey is Underway. The survey is open to all Cambridge residents through October 9, 2022.

In its ongoing efforts to identify ways to better serve the community, the City of Cambridge is currently conducting its biennial resident opinion survey. The survey, conducted since 2000, serves as an important evaluation tool that enables residents to rate City services and offer input on what the City of Cambridge does well and where it can improve.

The online survey is open through 11:59 p.m. on October 9, 2022. This year, the online survey will be available in three languages: English, Spanish, and Chinese (simplified), the three most commonly spoken languages in the city.

It should take residents approximately 10 minutes to complete the survey.  Click here to begin the survey (open to all Cambridge residents).

The online resident opinion survey complements the randomized telephone survey conducted by Polity Research Consulting LLC, a public opinion and market research firm founded by Ernest Paicopolos. Mr. Paicopolos is a research professional with over 40 years of experience in public opinion research, market research, and public affairs consulting; he has coordinated all of the City’s resident opinion surveys. The firm completed its telephone survey of 400 randomly selected Cambridge households (including cellphone-only households) from September 15-18, 2022. Every household had an equal chance of being called.

Once the online survey is completed, Polity will generate a report that will be presented to the Cambridge City Council and available on the City’s website in late 2022.

For more information, please email pio@cambridgema.gov.