National Consumer Protection Week Information Session Mar. 6

In recognition of National Consumer Protection Week Mar. 3-9, the Cambridge Consumer’s Council invites you to an information session on Wednesday, Mar. 6, from 10 a.m. – 12 p.m., at Cambridge Public Library’s Rossi Room, 449 Broadway. 

The event will include representatives from The Attorney General’s Office, The Office of Consumer Affairs and Business Regulation, and The Department of Telecommunications and Cable. Find out what services these agencies provide and how you can get help on a variety of consumer issues.

The Cambridge Consumers' Council works in cooperation with the Massachusetts Attorney General to investigate complaints and resolve disputes that arise between consumers and businesses. The Council provides resources, support and education on consumer matters. Council staff is watchful of any trends in the marketplace and serves as an informed voice offering suggestions for new or amended legislation that would provide consumer protection for the citizenry. For more information, visit CambridgeMA.Gov/ ConsumersCouncil.

Backgrounder on other Agencies

The Massachusetts Attorney General’s Office is an advocate and resource for the people of Massachusetts in many ways, including protecting consumers, combating fraud and corruption, investigating and prosecuting crime, and protecting the environment, workers, and civil rights.

The Office of Consumer Affairs and Business Regulation oversees the state’s Lemon Laws and Lemon Law Arbitration, Data Breach reporting, Home Improvement Contractor Programs, and the state’s Do not Call Registry. We help all Massachusetts consumers, home improvement contractors, people seeking help with a recently purchased car, tenants and landlords, and business seeking to report a data breach or interested in the data breach notification law. 

The Department of Telecommunications and Cable oversees the telecommunications and cable industries in Massachusetts, working to ensure that residents receive high quality communications services at just and reasonable rates while promoting sustainable competition in the communications marketplace.